Provider change
Uninterrupted Domain Transfer
Manage your domains, homepage and email addresses with chilly.domains and benefit from low prices, free additional services, optimal availability, free support, simple administration and many other benefits.
Need help moving your domain and website?
For questions about the transfer of your domain, website or e-mail addresses, please contact our support. We also offer various assistance packages to transfer your existing website and e-mail addresses.
Domaintransfer
.at, .de, .eu
The transfer of your .at-Domain is coordinated by the registration and administration office NIC.AT and can be done online. NIC.AT administer every information about the registered .at-domains (incl. contact-data). The transfer of your .de-Domain is coordinated by the registration and administration office DeNIC. DeNIC administer every informationen about the registered .de-domains (incl. contact-data).
Transfer process:
- You can request the transfer to chilly.domains in your customer area.
- An AuthInfo Code is required for the transfer of your domain name, you can request the AuthInfo Code from your current provider.
- If the AuthInfo Code is correct, the transfer of your domain will be initialised.
.com .net .info .org .biz and other gTLDs
The transfer of your .com, .net, .biz, .org, .info-domains is coordinated by the domain-registration and administration office and can be done online. The domain-registration and administration office administers every information about the registered .com/.net-domains (incl. contact-data).
Transfer process:
- Order the domain transfer in your chilly.domains Customer Area.
- For the transfer you need an Auth Code. That Auth Code can be requested at your current provider. Enter the Auth Code for your domain in the desired field during the order process. The correct AuthCode can also be handed in the next step.
- If the AuthCode is not correct, the Domain Owner and Admin-C Contact (contact data according to your transfer-order) receive a confirmation request via email. As soon as the confirmation is completed, the transfer will be processed further.
- The transfer will be initiated. If the domain is locked for a transfer we will inform you immediately. The transfer will be finished after the period for appeal of six days. This is the default case if the old registrar does not agree and also does not reject the transfer.
This information also applies to .abogado, .ac, .academy, .accountant, .accountants, .actor, .adult, .ae.org, .aero, .africa, .ag, .agency, .airforce, .apartments, .app, .ar.com, .archi, .army, .art, .asia, .associates, .attorney, .auction, .audio, .auto, .autos, .baby, .band, .bank, .bar, .bargains, .basketball, .bayern, .beauty, .beer, .berlin, .best, .bet, .bible, .bid, .bike, .bingo, .bio, .biz, .biz.pl, .black, .blackfriday, .blog, .blue, .boats, .bond, .boo, .boston, .boutique, .br.com, .broker, .budapest, .build, .builders, .business, .buzz, .bz, .cab, .cafe, .cam, .camera, .camp, .capital, .car, .cards, .care, .career, .careers, .cars, .casa, .cash, .casino, .catering, .cc, .center, .ceo, .cfd, .channel, .charity, .chat, .cheap, .christmas, .church, .city, .claims, .cleaning, .click, .clinic, .clothing, .cloud, .club, .cn, .cn.com, .co, .co.ag, .co.bz, .co.com, .co.in, .co.nl, .co.no, .co.nz, .coach, .codes, .coffee, .college, .cologne, .com, .com.ag, .com.bz, .com.cn, .com.co, .com.de, .com.pl, .com.sc, .com.se, .com.sg, .community, .company, .compare, .computer, .condos, .construction, .consulting, .contact, .contractors, .cooking, .cool, .coop, .country, .coupons, .credit, .creditcard, .cricket, .cruises, .cyou, .dance, .date, .dating, .day, .de.com, .dealer, .deals, .degree, .delivery, .democrat, .dental, .dentist, .desi, .design, .dev, .diamonds, .diet, .digital, .direct, .directory, .discount, .doctor, .dog, .domains, .download, .earth, .eco, .education, .email, .energy, .engineer, .engineering, .enterprises, .equipment, .estate, .eu.com, .events, .exchange, .expert, .exposed, .express, .fail, .faith, .family, .fan, .fans, .farm, .fashion, .feedback, .film, .finance, .financial, .firm.in, .fish, .fishing, .fit, .fitness, .flights, .florist, .flowers, .fo, .football, .forex, .forsale, .forum, .foundation, .fr, .fun, .fund, .furniture, .futbol, .fyi, .gallery, .game, .games, .garden, .gb.com, .gb.net, .gd, .gen.in, .gift, .gifts, .gives, .glass, .global, .gmbh, .gold, .golf, .gr.com, .graphics, .gratis, .green, .gripe, .group, .guide, .guitars, .guru, .hair, .hamburg, .haus, .health, .healthcare, .help, .hiphop, .hiv, .hockey, .holdings, .holiday, .homes, .horse, .hospital, .host, .hosting, .house, .how, .hu.com, .hu.net, .icu, .im, .immo, .immobilien, .in, .in.net, .inc, .ind.in, .industries, .info, .info.pl, .ink, .institute, .insure, .international, .investments, .io, .irish, .jetzt, .jewelry, .jobs, .jp.net, .jpn.com, .juegos, .kaufen, .kids, .kim, .kitchen, .koeln, .kr.com, .la, .land, .law, .lawyer, .lease, .legal, .lgbt, .life, .lighting, .limited, .limo, .link, .live, .llc, .loan, .loans, .lol, .london, .lotto, .love, .ltd, .ltda, .luxe, .luxury, .maison, .makeup, .management, .market, .marketing, .markets, .mba, .media, .melbourne, .memorial, .men, .mex.com, .miami, .mobi, .moda, .moe, .moi, .mom, .money, .monster, .mortgage, .motorcycles, .movie, .navy, .net, .net.ag, .net.bz, .net.cn, .net.co, .net.in, .net.pl, .net.sc, .network, .new, .news, .ngo, .ninja, .nl, .no, .no.com, .nom.ag, .nom.co, .nrw, .nu, .nyc, .observer, .one, .ong, .onl, .online, .ooo, .org, .org.ag, .org.bz, .org.cn, .org.in, .org.pl, .org.sc, .organic, .osaka, .page, .partners, .parts, .party, .pet, .photo, .photography, .photos, .pics, .pictures, .pink, .pizza, .place, .plumbing, .plus, .poker, .porn, .press, .pro, .productions, .promo, .properties, .property, .protection, .pw, .qc.com, .qpon, .quest, .racing, .radio, .realestate, .realty, .recipes, .red, .rehab, .reise, .reisen, .reit, .rent, .rentals, .repair, .report, .republican, .rest, .restaurant, .review, .reviews, .rich, .rip, .rocks, .rodeo, .rsvp, .ru.com, .rugby, .ruhr, .run, .sa.com, .saarland, .sale, .salon, .sarl, .sbs, .sc, .school, .schule, .science, .se, .select, .se.com, .se.net, .security, .services, .sex, .sexy, .sg, .shiksha, .shoes, .shop, .shopping, .show, .singles, .site, .ski, .skin, .soccer, .social, .software, .solar, .solutions, .soy, .spa, .space, .sport, .srl, .storage, .store, .stream, .studio, .style, .sucks, .supplies, .supply, .support, .surf, .surgery, .sydney, .systems, .tattoo, .tax, .taxi, .team, .tech, .technology, .tel, .tennis, .theater, .theatre, .tickets, .tienda, .tips, .tires, .tirol, .today, .tools, .top, .tours, .town, .toys, .trade, .trading, .training, .travel, .trust, .tube, .tv, .uk.com, .uk.net, .university, .uno, .us, .us.com, .us.org, .uy.com, .vacations, .vegas, .ventures, .versicherung, .vet, .vg, .viajes, .video, .villas, .vin, .vip, .vision, .vodka, .vote, .voting, .voto, .voyage, .watch, .webcam, .website, .wedding, .wien, .wiki, .win, .wine, .work, .works, .world, .ws, .wtf, .xn--p1ai, .xxx, .xyz, .yachts, .yoga, .za.com and.zone
.cc .in .tv .ws
The transfer of your .cc .in .tv .ws-domains is coordinated by the domain-registration and administration office and can be done online. The domain-registration and administration office administers every information about the registered .cc, .in, .tv, .ws-domains (incl. contact-data).
The transfer process:
- If you buy a domain-product at the chillydomains-shop you can state that you would like to transfer your domain from your provider.
- In the order process you must give your Domain-Transfer-Secret. You get this password from your current provider.
- After the bill is paid we contact the domain-registration and administration office and inform them that you want to transfer your domain to chillydomains.
- They sends an eMail to the current admin-c-contact eMail address of your domain. Please check if your eMail address is still reachable.
- In this eMail you will find a link with which you can confirm that you are the owner and initiate the transfer.
- The domain-registration and administration office will inform us that you confirmed the transfer.
- After the confirmation reached us, the transfer will be started.
.co.uk
The transfer of your .uk-Domain is coordinated by Nominet. Nominet administer every information about the registered .uk-domains (incl. contact-data).
Transfer process:
- If you buy a domain-product at the chillydomains-shop you can state that you would like to transfer your domain from your provider.
- After the bill is paid you must send the transfer form to your current provider. Please contact our support for the correct form. You get more Information about the transfer-application after paying the bill.
- After that, your current provider will send the transfer-approval to us.
- After the transfer-approval reached us, the transfer will start.
Transfer without interruption
As soon as your transfer order is paid you can begin the transfer. To have an interruption free transfer it is recommended that you configurate your chillydomains-product in advance and transfer all your data from the old webspace to the new one.
After your payment you get access to your chillydomains-configuration-area.
There you can re-create already existing email addresses. They activate as soon as the domain is transfered. Do not forget to back-up your sever side emails from the old webspace!
To upload your homepage to your new webspace, while the transfer is running, we provide FTP-access to your hosting package after the invoice is settled.
For more information, please visit our FAQ, or contact us!