Mailpolicy chilly.domains
The following points must be observed to ensure problem-free e-mail dispatch via the chilly.domains e-mail server:
- The sender needs a reverse DNS record (PTR record)
- The reverse DNS entry must be resolvable
- The reverse DNS entry must not contain any blocked terms
- The sender domain must have an MX record
- The sender address must be from the form user@domain.tld
- The sender and recipient of an e-mail must not be identical
- What is meant by reverse DNS?
E-mail error messages
“Refused. Your IP address is blacklisted.”
For some reason your IP address has been added to our blacklist. Please get in touch with us: support@chilly.domains
“Refused. Your domain name is blacklisted.”
For some reason your domain has been added to our blacklist. Please get in touch with us: support@chilly.domains
“Refused. Identical sender and recipient addresses are not allowed.”
The connection was aborted because the recipient and sender addresses of the message are identical.
“Denied. Invalid recipient.”
You are trying to send to a non-existent or invalid address.
“Refused. Your reverse DNS entry contains your IP address and a banned keyword.”
The connection attempt was rejected because the IP address of the sending server and a blocked keyword are contained in the reverse DNS entry of the sending server.
“Denied. Other.”
The connection attempt was rejected for some reason. Please get in touch with us: support@chilly.domains
“Denied. IP address was found on a DNS RBL.”
The sender’s mail server is on a blacklist.
“Refused. You have no reverse DNS entry.”
You are sending from a computer that does not have a reverse DNS entry. Please check whether you are sending via your provider’s mail server. If this is the case, please contact the responsible network administrator so that they can set the correct DNS entries for the mail server.
“Refused. Your reverse DNS entry does not resolve.”
The name resolution of your reverse DNS entry returns no result. Please contact your network administrator so that they can set the correct DNS entries for your mail server
“Denied. The recipient is on a Blacklist”
No more messages will be sent to the recipient’s e-mail address.
“Denied. Mail relay.”
Use as a mail relay is not permitted.
“Refused. Your sender address has been blacklisted.”
For some reason, this sender address has been added to our blacklist. Please get in touch with us: support@chilly.domains
“Refused. The domain of your sender address has no mail exchanger (MX).”
There is no mail server responsible for receiving emails for this sender address. This may mean that no error messages can be sent back. Check that the sender address is correct. If this is correct, please contact the responsible network administrator.
“Denied. Too many recipients”
The mailing was sent to too many recipients at the same time. Please test sending to the other recipients again later.
“Timeout. Talk faster next time.”
During the transmission there was an interruption in which nothing was transmitted for a predetermined period of time. Try it again. In case of persistent problems, please contact us at support@chilly.domains