Domain transfer

Transfer your domain
without interruption.

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Domain Transfer leicht gemacht

Online in just a few minutes

Reliable service

High-security data center

No hidden costs

Here's how
in 3 simple steps

1

Request Auth Code

To start the domain transfer, you need the Auth Info code. The Auth code serves as a password that only you can use to transfer the domain.
You can obtain the Auth code from your previous provider.

2

Enter domain

Enter the domain in the domain check and start the domain transfer by clicking on “Initiate transfer”.
Enter the Auth code in the corresponding field.

3

Complete the transfer

The transfer of .de, .at, .eu domains is completed within a few minutes if the auth code is correct.
For .com, .info, .org and other gTLDs, the domain holder receives an e-mail, which he must confirm again. The transfer takes place after expiration of the objection period (6 days). A list of the affected TLDs can be found in the FAQ.
Domain transferieren in 3 einfachen Schritten: Auth Code anforden - Domain eingeben - Umzug abschließen
Wichtige Hinweise zum Domain Transfer

Important notes:

Wichtige Hinweise zum Domain Transfer

Only the domain will be moved - not the webspace & emails

During the domain transfer, only the domain is transferred from your previous provider to chilly.domains. The web & mail space that hosts your website and emails is independent of the domain. If you want to move hosting to chilly.domains as well, you have to do it separately.

Customize name server when using existing hosting

If you want to continue using the same hosting provider after the domain transfer, you will have to set the name server entries to the entries of your previous hosting package. You can configure DNS settings during the transfer request. To be on the safe side, create a backup of your web and mail space beforehand.

Transfer domain and web hosting

If you want to transfer your web hosting in addition to the domain, you can also order a hosting package as part of the transfer. The DNS entries are made automatically. You will have access to the hosting package even before the domain transfer is completed so you will be able to transfer your website data. To be on the safe side, create a backup of your web and mail space beforehand.

Do you need help?

We will gladly take care of moving your website(s) and email accounts to chilly.domains upon request. Every time you move your data, a free virus scan of your website for malware is performed.

CMS

Transfer of data, database, adjustment of configuration file(s), virus scan and final test.


€ 210.00 incl. 20% VAT.
Order

HTML website

Data transmission including virus scan.



€ 60.00 incl. 20% VAT.
Order

Online store

Transfer of data, database, adjustment of configuration file(s), virus scan and final test.


€ 300.00 incl. 20% VAT.
Order

E-mail

Transferring messages from an email account to our servers. Please note that IMAP access must be available.

€ 15.00 incl. 20% VAT.
Order

Enjoy free services
with every domain

Website builder + e-mail

For each domain, you can use the Homepage Builder FREE and the postmaster email address.

Domain & Email Forwarding

Set up a domain & email forwarding for your domains.

DNS Editor

Full control and easy customization of your domain's name servers and DNS records.

Subdomains

Set up as many subdomains as you need.

What our customers say

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5/5

"Very fast setup of domains and very quick response to service requests and setup of change requests."

5/5

"Top service!

Very patient and helpful staff!!!"

Frequently asked questions
about the domain transfer

Get in touch - let's start a new project!

Our manual is continuously updated!

A domain transfer is the process of transferring an Internet domain from one domain registrar to another. Often domain owners change registrars to get better services, prices or support.

The transfer usually requires the consent of the current domain owner and may require certain steps and security checks depending on the top-level domain (TLD) and registrar.

The process with confirmation email and objection period apply to the following domains: .abogado, .ac, .academy, .accountant, .accountants, .actor, .adult, .ae.org, .aero, .africa, .ag, .agency, .airforce, .apartments, .app, .ar.com, .archi, .army, .art, .asia, .associates, .attorney, .auction, .audio, .auto, .autos, .baby, .band, .bank, .bar, .bargains, .basketball, .bayern, .beauty, .beer, .berlin, .best, .bet, .bible, .bid, .bike, .bingo, .bio, .biz, .biz.pl, .black, .blackfriday, .blog, .blue, .boats, .bond, .boo, .boston, .boutique, .br.com, .broker, .budapest, .build, .builders, .business, .buzz, .bz, .cab, .cafe, .cam, .camera, .camp, .capital, .car, .cards, .care, .career, .careers, .cars, .casa, .cash, .casino, .catering, .cc, .center, .ceo, .cfd, .channel, .charity, .chat, .cheap, .christmas, .church, .city, .claims, .cleaning, .click, .clinic, .clothing, .cloud, .club, .cn, .cn.com, .co, .co.ag, .co.bz, .co.com, .co.in, .co.nl, .co.no, .co.nz, .coach, .codes, .coffee, .college, .cologne, .com, .com.ag, .com.bz, .com.cn, .com.co, .com.de, .com.pl, .com.sc, .com.se, .com.sg, .community, .company, .compare, .computer, .condos, .construction, .consulting, .contact, .contractors, .cooking, .cool, .coop, .country, .coupons, .credit, .creditcard, .cricket, .cruises, .cyou, .dance, .date, .dating, .day, .de.com, .dealer, .deals, .degree, .delivery, .democrat, .dental, .dentist, .desi, .design, .dev, .diamonds, .diet, .digital, .direct, .directory, .discount, .doctor, .dog, .domains, .download, .earth, .eco, .education, .email, .energy, .engineer, .engineering, .enterprises, .equipment, .estate, .eu.com, .events, .exchange, .expert, .exposed, .express, .fail, .faith, .family, .fan, .fans, .farm, .fashion, .feedback, .film, .finance, .financial, .firm.in, .fish, .fishing, .fit, .fitness, .flights, .florist, .flowers, .fo, .football, .forex, .forsale, .forum, .foundation, .fr, .fun, .fund, .furniture, .futbol, .fyi, .gallery, .game, .games, .garden, .gb.com, .gb.net, .gd, .gen.in, .gift, .gifts, .gives, .glass, .global, .gmbh, .gold, .golf, .gr.com, .graphics, .gratis, .green, .gripe, .group, .guide, .guitars, .guru, .hair, .hamburg, .house, .health, .healthcare, .help, .hiphop, .hiv, .field hockey, .holdings, .holiday, .homes, .horse, .hospital, .host, .hosting, .house, .how, .hu.com, .hu.net, .icu, .im, .immo, .immobilien, .in, .in.net, .inc, .ind.in, .industries, .info, .info.pl, .ink, .institute, .insure, .international, .investments, .io, .irish, .now, .jewelry, .jobs, .jp.net, .jpn.com, .juegos, .buy, .kids, .kim, .kitchen, .koeln, .kr.com, .la, .land, .law, .lawyer, .lease, .legal, .lgbt, .life, .lighting, .limited, .limo, .link, .live, .llc, .loan, .loans, .lol, .london, .lotto, .love, .ltd, .ltda, .luxe, .luxury, .maison, .makeup, .management, .market, .marketing, .markets, .mba, .media, .melbourne, .memorial, .men, .mex.com, .miami, .mobi, .moda, .moe, .moi, .mom, .money, .monster, .mortgage, .motorcycles, .movie, .navy, .net, .net.ag, .net.bz, .net.cn, .net.co, .net.in, .net.pl, .net.sc, .network, .new, .news, .ngo, .ninja, .nl, .no, .no.com, .nom.ag, .nom.co, .nrw, .nu, .nyc, .observer, .one, .ong, .onl, .online, .ooo, .org, .org.ag, .org.bz, .org.cn, .org.in, .org.pl, .org.sc, .organic, .osaka, .page, .partners, .parts, .party, .pet, .photo, .photography, .photos, .pics, .pictures, .pink, .pizza, .place, .plumbing, .plus, .poker, .porn, .press, .pro, .productions, .promo, .properties, .property, .protection, .pw, .qc.com, .qpon, .quest, .racing, .radio, .realestate, .realty, .recipes, .red, .rehab, .travel, .reisen, .reit, .rent, .rentals, .repair, .report, .republican, .rest, .restaurant, .review, .reviews, .rich, .rip, .rocks, .rodeo, .rsvp, .ru.com, .rugby, .ruhr, .run, .sa.com, .saarland, .sale, .salon, .sarl, .sbs, .sc, .school, .schule, .science, .se, .select, .se.com, .se.net, .security, .services, .sex, .sexy, .sg, .shiksha, .shoes, .store, .shopping, .show, .singles, .site, .ski, .skin, .soccer, .social, .software, .solar, .solutions, .soy, .spa, .space, .sport, .srl, .storage, .store, .stream, .studio, .style, .sucks, .supplies, .supply, .support, .surf, .surgery, .sydney, .systems, .tattoo, .tax, .cab, .team, .tech, .technology, .tel, .tennis, .theater, .theater, .tickets, .tienda, .tips, .tires, .tirol, .today, .tools, .top, .tours, .town, .toys, .trade, .trading, .training, .travel, .trust, .tube, .tv, .uk.com, .uk.net, .university, .uno, .us, .us.com, .us.org, .uy.com, .vacations, .vegas, .ventures, .insurance, .vet, .vg, .viajes, .video, .villas, .vin, .vip, .vision, .vodka, .vote, .voting, .voto, .voyage, .watch, .webcam, .website, .wedding, .vienna, .wiki, .win, .wine, .work, .works, .world, .ws, .wtf, .xxx, .xyz, .yachts, .yoga, .za.com, .zone

The costs for domain transfer vary from domain extension to domain extension. As a rule, no more than the cost of one year’s extension is incurred.

.de, .fr, .it, .be, nl, .lu, .no:
The term with the current provider expires. You will receive an invoice from us for another year domain term.

.at, .ch, .li, .si:
There are no transfer costs. The remaining domain term will be taken over by us during the transfer. Costs are only incurred if you want to extend the domain after the current term.

.ai:
The domain term remains unchanged. However, a processing fee of 239,99€ including 20% VAT is due at the domain registry. Further costs are only incurred if you wish to extend the domain after the current term has expired.

Other TLDs:
After the transfer is completed, the domain will be renewed for one year. The extension will be charged immediately. Further costs will only be incurred if you wish to renew the domain after the entire term has expired.

This applies to the following endings:
.abogado, .ac, .academy, .accountant, .accountants, .actor, .adult, .ae.org, .aero, .africa, .ag, .agency, .airforce, .am, .apartments, .app, .ar.com, .archi, .army, .art, .asia, .associates, .attorney, .auction, .audio, .auto, .autos, .baby, .band, .bank, .bar, .bargains, .basketball, .bayern, .beauty, .beer, .berlin, .best, .bet, .bible, .bid, .bike, .bingo, .bio, .biz, .biz.pr, .black, .blackfriday, .blog, .blue, .boats, .bond, .boo, .boston, .boutique, .br.com, .broker, .budapest, .build, .builders, .business, .buzz, .bz, .cab, .cafe, .cam, .camera, .camp, .capital, .car, .cards, .care, .career, .careers, .cars, .casa, .cash, .casino, .catering, .cc, .center, .ceo, .cfd, .channel, .charity, .chat, .cheap, .christmas, .church, .city, .claims, .cleaning, .click, .clinic, .clothing, .cloud, .club, .club.tw, .cn, .cn.com, .co, .co.ag, .co.bz, .co.com, .co.in, .co.nl, .co.no, .coach, .codes, .coffee, .college, .cologne, .com, .com.ag, .com.au, .com.bz, .com.cn, .com.co, .com.de, .com.hn, .com.mx, .com.pr, .com.sc, .com.se, .com.sg, .com.tr, .com.tw, .com.vc, .community, .company, .compare, .computer, .condos, .construction, .consulting, .contact, .contractors, .cooking, .cool, .coop, .country, .coupons, .credit, .creditcard, .cricket, .cruises, .cx, .cyou, .dance, .date, .dating, .day, .de.com, .dealer, .deals, .degree, .delivery, .democrat, .dental, .dentist, .desi, .design, .dev, .diamonds, .diet, .digital, .direct, .directory, .discount, .doctor, .dog, .domains, .download, .earth, .ebiz.tw, .eco, .education, .email, .energy, .engineer, .engineering, .enterprises, .equipment, .estate, .eu, .eu.com, .events, .exchange, .expert, .exposed, .express, .fail, .faith, .family, .fan, .fans, .farm, .fashion, .feedback, .film, .finance, .financial, .firm.in, .fish, .fishing, .fit, .fitness, .flights, .florist, .flowers, .fm, .fo, .football, .forex, .forsale, .forum, .foundation, .fun, .fund, .furniture, .futbol, .fyi, .gallery, .game, .game.tw, .games, .garden, .gb.com, .gb.net, .gd, .gen.in, .gift, .gifts, .gives, .glass, .global, .gmbh, .gold, .golf, .gr.com, .graphics, .gratis, .green, .gripe, .group, .gs, .guide, .guitars, .guru, .hair, .hamburg, .house, .health, .healthcare, .help, .hiphop, .hiv, .hn, .field hockey, .holdings, .holiday, .homes, .horse, .hospital, .host, .hosting, .house, .how, .hu, .hu.com, .hu.net, .icu, .idv.tw, .immo, .real estate, .in, .in.net, .inc, .ind.in, .industries, .info, .info.pr, .ink, .institute, .insure, .international, .investments, .io, .irish, .isla.pr, .now, .jewelry, .jobs, .jp.net, .jpn.com, .juegos, .buy, .kids, .kim, .kitchen, .koeln, .kr, .kr.com, .la, .land, .law, .lawyer, .lc, .lease, .legal, .lgbt, .life, .lighting, .limited, .limo, .link, .live, .llc, .loan, .loans, .lol, .london, .lotto, .love, .ltd, .ltda, .luxe, .luxury, .maison, .makeup, .management, .market, .marketing, .markets, .mba, .me, .media, .melbourne, .memorial, .men, .mex.com, .miami, .mn, .mobi, .moda, .moe, .moi, .mom, .money, .monster, .mortgage, .motorcycles, .movie, .mx, .my, .name, .name.pr, .navy, .net, .net.ag, .net.bz, .net.cn, .net.co, .net.hn, .net.in, .net.pr, .net.sc, .net.vc, .network, .news, .ninja, .no.com, .nom.ag, .nom.co, .nrw, .nyc, .observer, .one, .onl, .online, .ooo, .org, .org.ag, .org.bz, .org.cn, .org.hn, .org.in, .org.pr, .org.sc, .org.tw, .org.vc, .organic, .osaka, .page, .partners, .parts, .party, .pet, .photo, .photography, .photos, .pics, .pictures, .pink, .pizza, .place, .plumbing, .plus, .poker, .porn, .pr, .press, .pro, .pro.pr, .productions, .promo, .properties, .property, .protection, .pub, .pw, .qc.com, .qpon, .quest, .racing, .radio, .radio.am, .radio.fm, .realestate, .realty, .recipes, .red, .rehab, .travel, .reit, .rent, .rentals, .repair, .report, .republican, .rest, .restaurant, .review, .reviews, .rich, .rip, .rocks, .rodeo, .rs, .rsvp, .ru.com, .rugby, .ruhr, .run, .sa.com, .saarland, .sale, .salon, .sarl, .sbs, .sc, .school, .schule, .science, .se.com, .se.net, .security, .select, .services, .sex, .sexy, .sg, .sh, .shiksha, .shoes, .store, .shopping, .show, .singles, .site, .sk, .ski, .skin, .soccer, .social, .software, .solar, .solutions, .soy, .spa, .space, .sport, .srl, .st, .storage, .store, .stream, .studio, .style, .sucks, .supplies, .supply, .support, .surf, .surgery, .sydney, .systems, .tattoo, .tax, .cab, .team, .tech, .technology, .tel, .tennis, .theater, .theater, .tickets, .tienda, .tips, .tires, .tirol, .tk, .today, .tools, .top, .tours, .town, .toys, .trade, .trading, .training, .travel, .trust, .tube, .tv, .tw, .ua, .uk.com, .uk.net, .university, .uno, .us, .us.com, .us.org, .uy.com, .vacations, .vc, .vegas, .ventures, .insurance, .vet, .vg, .viajes, .video, .villas, .vin, .vip, .vision, .vodka, .vote, .voting, .voto, .voyage, .watch, .webcam, .website, .wedding, .vienna, .wiki, .win, .wine, .work, .works, .world, .ws, .wtf, .ru, .xxx, .xyz, .yachts, .yoga, .za.com, .zone

The duration of the domain transfer depends on the extension. The .de domain is usually transferred in a few minutes. For .com domains it can take up to 6 days.

The Auth Code is a type of password used to authorize the transfer of a domain from one registrar to another. This code ensures that only the rightful owner can transfer the domain. The domain owner must request the Auth Code from the old registrar and then provide it to the new registrar to start the transfer process and transfer the domain successfully.

The validity period of the Auth code is usually 30 days. However, it may vary depending on the ending.

The validity period is for security, so that the code is not valid indefinitely and can fall into the wrong hands.

Various problems may occur during the domain transfer:

  • Incorrect auth code: An incorrect or not correctly entered auth code can block the transfer.
  • Incorrect holder information: Invalid or outdated domain owner information may prevent the transfer. Make sure this information is up to date.
  • Lock by status code: Domains may be blocked from transfer for security reasons (ClientTransferProhibited). Contact the registrar to change this status code before the transfer.
  • Expired Auth Code: Auth codes often have a limited validity period. If the code expires, a new one must be requested.
  • Arrears: Unpaid bills or outstanding fees with the current registrar may prevent the transfer.
  • Transfer lock: After the registration or a recent transfer of a domain, there is sometimes a lock period during which the domain cannot be transferred again.
  • TLD restrictions: Some top-level domains have special rules and restrictions for transfers. These must be observed.
  • Registrar delays: Sometimes technical problems or bureaucratic delays at the old or new registrar can delay the transfer.
  • Rejection by the previous holder: If the previous holder does not agree or rejects the transfer, the transfer can be blocked.